We cover every aspect of the lettings process from finding suitable tenants to maintaining your property to a high standard and ensuring it complies with the latest legislation. Our aim is simple; we want to give you the highest possible standards of service so that you have total peace of mind.
Osbornes are members of ARLA which is the UK’s foremost professional and regulatory body for letting agents. As members we operate to professional standards far higher than the law demands. By using an arla agent, you can be assured you will be provided with a professional service and that your money is safeguarded by a Client Money Protection scheme.
From the start of the lettings process our members of staff will be able to guide you through the permission, consent and compliance required in order to let out a property. Download our guide for landlords ‘Letting your property’ ebook.
You may require a simple no-frills Tenant Find service if you want to manage the property yourself. Alternatively you may prefer to be a remote Landlord and take up the Fully Managed option. Or Rent Collect which sorts out ongoing financial matters, leaving you to tend to the upkeep.
*Optional Services subject to an additional charge
| Managed | Rent Collection | Let Only | |
|---|---|---|---|
| Advice and guidance on all legal obligations by ARLA-trained staff | Yes | Yes | Yes |
| Market appraisal | Yes | Yes | Yes |
| Comprehensive advertising | Yes | Yes | Yes |
| Accompanied viewings | Yes | Yes | Yes |
| Negotiating offers | Yes | Yes | Yes |
| Comprehensive tenant referencing | Yes | Yes | Yes |
| Provision of tenancy agreements and initial paperwork | Yes | Yes | Yes |
| Serving of notices | Yes | Yes | Yes |
| Registration and management of deposits (bonds) | Yes | Yes | Yes |
| Secure key-holding service | Yes | Yes | Yes |
| Secure key-holding service | Yes | Yes | Yes |
| Arranging professional inventory check-in and check-out reports | Yes* | Yes* | Yes* |
| Non-resident landlord tax guidance, reporting and compliance | Yes | Yes | |
| Negotiating contract renewals and rent increases | Yes | Yes | Yes |
| Pay as you go monthly fees | Yes | Yes | |
| Rent collection and late rent payment chasing | Yes | Yes | |
| Monthly financial statements | Yes | Yes | |
| End of tenancy dilapidations management and deposit returns | Yes | Yes | |
| Arranging gas and electrical safety inspections to comply with statute | Yes | Yes* | Yes* |
| Source, deploy and manage contractors and tradesmen | Yes | ||
| Monitor, account for and manage the payment of invoices for contractors, suppliers and services | Yes | ||
| Respond to and manage tenants’ maintenance requests | Yes | ||
| Oversee maintenance works | Yes | ||
| Regular property inspections and comprehensive reporting | Yes |